FAQs
> IS THE ILLLIMITEDSHOP.COM SITE SECURE?
Yes, our site is completely secure in HTTPS, our banking partner PayPlug also guarantees the security of all payments made on ILLLIMITEDSHOP.COM . We adhere to the CNIL, and respect the confidentiality of your personal information.
> HOW LONG WILL IT TAKE MY ORDER TO ARRIVE AT ME?
As a general rule, an order will reach you within 7 WORKING DAYS. (Refer systematically to the sheet of the product you order for more information)
> WHAT CAN I DO IF THE PRODUCTS I ORDERED HAVE NOT ARRIVED?
You can contact us via email: CONTACT@ILLIMITEDSHOP.COM a Customer Service representative will answer your questions Monday to Friday from 11 a.m. to 8 p.m.
> I HAVE PROBLEMS ORDERING ONLINE, WHO SHOULD I CONTACT?
For any problem with online ordering, contact the Webmaster: CONTACT@ILLLIMITEDSHOP.COM You will receive an answer within 24 hours!
> CAN I CHANGE THE ORDER I MADE?
You can change your order provided it has not been prepared and shipped, but no refund will be made.
> WHO MADE YOUR WEBSITE
Our website was created by the S Lcompagny web agency , which supports us in our communication.
> I PLACED AN ORDER TWO OR MORE TIMES UNINTENDEDLY, HOW CAN I DO IT?
Contact the webmaster of the site at this address indicating your error: CONTACT@ILLLIMITEDSHOP.COM
> I HAVE NOT RECEIVED A CONFIRMATION EMAIL FOR MY ORDER OR MY CUSTOMER ACCOUNT, WHAT SHOULD I DO?
Contact the webmaster of the site who will verify the data of your customer account: CONTACT@ILLIMITEDSHOP.COM
> I CAN'T FIND THE ARTICLE I'M LOOKING FOR ON YOUR SITE, DO YOU HAVE A SOLUTION?
Contact us by email: CONTACT@ILLIMITEDSHOP.COM Our catalog is updated regularly, we may be able to inform you about a future product entry.
> I HAVE CONNECTION PROBLEMS, WHAT SHOULD I DO?
Our store is compatible with most internet browsers. However, you may have subscribed to a powerful antivirus which prevents you from connecting to our site. If the problem persists, contact us: CONTACT@ILLLIMITEDSHOP.COM
> WHAT MEANS OF PAYMENT ARE ACCEPTED BY YOUR SITE?
We accept the secure credit card payment method 3D SECURED . “France” Customers also have the option of paying by bank transfer.
> WHAT ARE THE PARCEL DELIVERY COSTS?
Delivery costs are systematically indicated at the time of confirmation of your order. You can also refer to the section: Deliveries and returns
> I RECEIVED PRODUCTS THAT DO NOT CORRESPOND TO MY ORDER, WHAT SHOULD I DO?
You can refer to the section: Deliveries and returns
> HOW DO I FIND THE RIGHT SIZE FOR MY T-SHIRT?
Refer to the size correspondence page or in the “size guide” section to the right of the size selection on a product sheet